Darshini Boutique Refund and Return Policy
Thank you for shopping at Darshini Boutique. We appreciate your business and want you to be satisfied with your purchase. Please read our refund and return policy carefully.
1. Returns
1.1 Defective or Damaged Products: If you receive a defective or damaged product, please contact us within [number of days, e.g., 7 days] of receiving the item. We will provide instructions on returning the item and offer you a replacement or a full refund, including any shipping costs.
1.2 Wrong Item Received: If you receive the wrong item, please contact us within [number of days, e.g., 7 days] of receiving the item. We will arrange for the correct item to be shipped to you and provide instructions for returning the incorrect item.
1.3 Size or Color Exchange: We understand that selecting the right size or color online can be challenging. If you need to exchange an item for a different size or color, please contact us within [number of days, e.g., 14 days] of receiving the item. You will be responsible for the return shipping costs, and we will ship the exchanged item to you free of charge.
2. Refunds
2.1 General Refunds: If you are not satisfied with your purchase and would like a refund, please contact us within [number of days, e.g., 30 days] of receiving the item. To be eligible for a refund, the item must be unused, in the same condition as you received it, and in its original packaging. You will be responsible for the return shipping costs.
2.2 Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days, e.g., 7 days].
3. Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Intimate or sanitary goods
- Customized or personalized items
4. Changes to this Policy
Darshini Boutique reserves the right to update or change this refund and return policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.
Thank you for shopping at Darshini Boutique!